$3 shipping over $25  | $5 shipping over $75  Free US shipping over $100

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FAQ

At this time we are taking extra care and sanitization measures in packaging and handling all orders. We are very aware of the health threat the world currently faces and will do our part to practice safety first during this crucial time.

We encourage you to enjoy the great outdoors when you can do so safely and at a distance from others. Be well!

Yes!
We are all about preserving the natural world. All of our packaging is paper based and biodegradable. We meticulously source materials made predominantly of sustainable fibers, either organic or recycled, and always super-soft to touch. 

We are strictly ecommerce for now with studios located in Sydney and Los Angeles.

We really don't like surprise shipping costs at checkout, so we've made our everyday USA shipping rates simple:

- $3 shipping over $25

- $5 shipping over $75

- Free shipping over $100

Once your product has shipped, you will receive a ship notice via email. Products usually ship within 1-3 days. If you have not received your ship notification, please feel free to contact us.

It depends on where your items will be delivered. You will choose a shipping method at checkout and approximate timing will be provided. Look for details and tracking in your confirmation email. Your items will be shipped from our Sydney location or Los Angeles studio, within 1-3 business days of ordering.

We don't offer returns at this time, however you can exchange your purchase up to 30 days after receiving your order. To initiate an exchange, send a note via our contact page and include your order number. Exchanged goods must not be worn, washed or damaged. 

Art Prints are not eligible for return or exchange at this time, sorry!

Check out our privacy policy here.

STOCKIST INQUIRIES

Just email us at koala@wombatandfriends.com and we'll help you out mate!